Over one-third of today’s companies have adopted VoIP solutions and services, and the numbers will surely increase as more firms become aware of alternatives to conventional phone equipment and services. VoIP is cost-efficient, feature-rich and more adaptable than traditional telephone systems or PBXs. However, choosing a provider can be difficult, simply because there are so many choices available. Business owners should consider the following criteria when making a selection.
Easy Administration and Deployment
Leading VoIP solutions require little equipment installation. All the customer needs is an IP phone, a gateway device and a router on the corporate network. Choose a provider that offers self-installation as well as professional deployment assistance. Once a system is installed, administration should be simple. Most providers offer online portals that allow users to add new extensions and features or get answers.
Include QoS and Security Benefits
A VoIP system is one of a company’s …